Question 1

Is HOMEPRO free?

Accepted Answer

Yes, HOMEPRO offers a free plan for landlords managing 1-2 properties.

Question 2

How much does HOMEPRO cost?

Accepted Answer

Paid plans start at $24.99 per month and scale to $49.99 per month based on the number of properties managed.

Question 3

Does HOMEPRO charge transaction fees?

Accepted Answer

Yes, a 5% transaction fee applies to rent payments across all plans.

Question 4

What makes HOMEPRO different from other property management tools?

Accepted Answer

HOMEPRO is designed specifically for DIY landlords who want professional-grade tools without paying expensive management fees. From automated rent collection to expense tracking and digital payments, everything is centralized in one simple iOS app with no property manager required.

Question 5

How does HOMEPRO simplify rent collection?

Accepted Answer

Tenants can pay rent online using credit cards, debit cards, or ACH. HOMEPRO automatically tracks payments, sends reminders, and deposits funds directly into your linked account so you always know who has paid and who is late.

Question 6

Do tenants need to download an app to use HOMEPRO?

Accepted Answer

No. Tenants can pay rent and submit maintenance requests using a fully responsive web platform without needing to download an app.

Question 7

Can I manage multiple properties and tenants from one account?

Accepted Answer

Yes. HOMEPRO allows you to manage multiple properties and tenants from a single dashboard where you can filter, sort, and monitor each property individually or as a group.

Question 8

Can I invite a property manager, assistant, or accountant to help?

Accepted Answer

Yes. You can add team members to your account and assign specific roles and permissions so each person only has access to the information they need.

Question 9

Is HOMEPRO secure and compliant with user data standards?

Accepted Answer

Yes. HOMEPRO uses SSL encryption, tokenized Stripe payments, and secure data storage to protect financial and tenant information while complying with state and federal data protection standards.

Question 10

Can I handle maintenance requests digitally?

Accepted Answer

Yes. Tenants can submit maintenance requests online and attach photos or videos. You receive instant alerts and can track each request from submission to resolution.

Question 11

What kind of support does HOMEPRO offer?

Accepted Answer

HOMEPRO offers U.S.-based support via phone, chat, and email. You can reach support at 312-725-3513 or hello@home-professional.com for help with onboarding or technical issues.

Question 12

Can I access HOMEPRO on mobile devices?

Accepted Answer

Yes. HOMEPRO is optimized for both desktop and mobile devices. You can download the iOS app or access the platform through a web browser to manage your rentals anywhere.

Question 13

Who is HOMEPRO best suited for?

Accepted Answer

HOMEPRO is ideal for landlords, real estate investors, and property owners who want to self-manage their rentals using professional tools to save time, reduce errors, and improve tenant satisfaction.

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Frequently Asked Questions